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One cockpit
for all of Nexum.

Every order, every reservation, every message, every delivery, every setting: Nexum Pro is the screen from which the pharmacy manages all of its Nexum solutions. On the web and on mobile, with the same account.

Get a demoSee the cockpit
Two pharmacists at the counter of a French pharmacy, a patient facing them

The cockpit

Everything comes in here, everything is managed here.

Every Nexum solution drops what it receives into Nexum Pro; the pharmacy answers, sets and tracks it there. One screen, one account, the same thing on the web and on mobile.

What comes in

  • Nexum Pharmaorders and reservations from the app and the website
  • Standard vocal IAcalls, reservations, transcribed messages
  • WhatsAppconversations picked up by the team
  • Delivery and platformscouriers, Uber Eats and Uber, between pharmacies ◔
  • Nexum Health AI◔ Rolling outrequests already qualified, internal assistant
  • Management softwarestock, prices and reservations read and written
Screen preview

What the pharmacy manages

  • Ordersaccepted, prepared, printed, every channel
  • Reservations and messagesconfirmed, assigned, called back
  • Deliveriesordered, paid, tracked
  • Stock and analysisprices, stock and margins analysed, adjustments and promotions proposed
  • Statistics and invoicessales, operations, exports
  • Settingsteam, opening hours, voice assistant, integrations, website ◐

  • Every order

    Whatever the channel, in a single queue, with the customer chat and the ticket.

  • Every message

    Transcribed voice messages, WhatsApp, customer chat: sorted, assigned to a team member, called back.

  • Every setting

    Voice assistant, team, opening hours, integrations, the pharmacy’s website: set once, here.

  • All the stock, analysed

    Prices, stock movements and margins analysed by the pharmacy agent: margin adjustments and promotions proposed, for the team to approve.

Modules recorded in Nexum Pro on 17 September 2026. Preview in Nexum Pro’s visual grammar, fictitious data; ◔ being rolled out · ◐ coming.

  • One screen for every Nexum solution
  • On the web and on mobile, one account
  • iOS and Android app
  • Several pharmacies, one switcher
  • HDS hosting, in France
  • GDPR compliant
  • PharmagoraPlus 2026 Innovation Award
  • French software publisher

Innovation Award: PharmagoraPlus, March 2026. Modules and labels checked in Nexum Pro on 17 September 2026.

One place

The cockpit, screen by screen.

Five Nexum Pro screens, on web and on mobile, then the full inventory of its modules: everything the pharmacy runs, with the status of each module.

  • Nexum Pro, Statistics module, Sales tab: revenue, completed orders, full orders and average basket, then the sales trend curve over three weeks
    Nexum Pro screen · web

    Sales statistics

    Revenue, completed and full orders, average basket, compared with the previous period.

  • Statistics screen in the Nexum Pro app: Sales tab over twenty-one days, four indicators and their change against the previous period
    Nexum Pro screen · mobile

    Statistics in your pocket

    The same sections as on the web, with the period and the comparison, on mobile.

  • Statistics screen in the Nexum Pro app, Calls tab: calls received, breakdown of calls handled and ranking of the keys chosen
    Nexum Pro screen · mobile

    Standard vocal IA

    Calls received, calls handled to the end and the keys patients choose most.

  • Home screen of the Nexum Pro app: "Today" card with revenue, the number of orders and the hour-by-hour curve against the previous week
    Nexum Pro screen · mobile

    Pharmacy home

    Revenue and orders for the day, hour by hour, compared with the same day last week.

  • Product page in the Nexum Pro app: photo, EAN code, price and stock, then the number of orders and the revenue over thirty days
    Nexum Pro screen · mobile

    A product page

    Price, stock, number of orders and revenue for the product over the chosen period.

The Nexum Pro modules

  • ● Home
  • ● Orders
  • ● Reservations
  • ● Deliveries
  • ● Standard vocal
  • ● Voice assistant messages
  • ● Statistics
  • ● Invoices
  • ● Payment account
  • ● Pharmacy settings
  • ● Opening hours and exceptional days
  • ● Integrations
  • ● My account
  • ● Tutorials
  • ● What’s new
  • ◔ Between pharmacies
  • ◔ Internal assistant
  • ◐ Pharmacy website

Modules recorded in Nexum Pro on 17 September 2026. ● available in the app · ◔ rolling out · ◐ coming. Screens from the redesign currently rolling out; the figures shown are from a sample period, never a performance.

Orders and reservations, whatever the channel.

Nexum Pharma, Uber Eats and Uber, the voice assistant, WhatsApp: everything lands in the same queue, and the team handles it at the counter.

See Nexum Pharma
A box scanned with a barcode scanner at the counter, to prepare an order
  • One single queueIn progress, prepared, completed; the channel is shown on every order.
  • Prescription attached, acceptance requestedThe pharmacist accepts before anything is prepared; the document opens from the order.
  • The customer writes on their orderPhoto, file, question: the team answers in the same place.
  • Ticket printed at the counterOne tap, on the pharmacy’s printer, from the desktop application.

Messages, picked up by the team.

Voice messages, WhatsApp, customer chat: everything is read, sorted and assigned here.

See WhatsApp
A pharmacy owner answers a client from her pharmacy, phone in hand
  • Transcribed voice messagesFlagged urgent when they are, listened to or not, with the callback to make.
  • WhatsApp and customer chat, one inboxThe assistant answers first; the team takes over when needed.
  • Dictated or suggested reply◔ Rolling outOn the web or on mobile, the team speaks instead of typing: speech is transcribed and formatted, or a suggested reply is sent in one tap for recurring questions.
  • Email, SMS and WhatsApp campaigns◐ ComingPrescription reminder, product back in stock, pharmacy news: sent from here, to customers who opted in.

Dictated or suggested reply: rolling out (`WaInbox`, composer and suggestions). Campaigns: WhatsApp is on the roadmap; email and SMS.

The voice assistant, set up and tracked from here.

The assistant answers, the team steers it: configuration, voices, menus, call statistics, everything is in Nexum Pro.

See Standard vocal
A pharmacist sets up his voice assistant from the counter computer
  • Step-by-step configurationAddress, opening hours, recording, transfer: a guide walks the owner through.
  • Voices and messagesAudio library, voice generated from text, hold music.
  • Call statisticsCalls per day, durations, keys pressed, callers.
  • Reservations and messages in the queueWhat the assistant takes arrives with the rest, to handle at the counter.

The Coworkers IA and automation.

The agents work for the team, in Nexum Pro: they qualify what comes in and answer internal questions.

See Nexum Health AI
The hero animation of the Coworkers IA page (wave) — looping video, same square frame as the other sections
  • Requests already qualifiedA call, a WhatsApp message or an order lands in Nexum Pro with the product identified, the request classified and the urgency flagged, before the team even opens it.
  • The internal assistant◔ Rolling out“How many orders are waiting for acceptance?”, “Prepare Mrs M.’s reminder”: Nexum Pro answers in conversation and acts, by keyboard or by voice, without changing screen.
  • The analysis agent◐ ComingStock, sales, discrepancies between the shelf and the management software: the agent spots anomalies and suggests improvements the owner validates, never imposed decisions.
  • Automated tasks for the team◐ ComingFollow-ups, preparations, ready-order reminders: tasks decided by the owner, carried out by the agents in the cockpit, with a trace of every action.

Automated tasks: client request of 17/09, scope. No medical advice.

Deliveries, in both directions.

Delivering to a customer, helping out a fellow pharmacy, ordering within the network: the run starts and is tracked from here.

See Delivery
A bicycle courier in the city, parcel on his back
  • To a customerA courier collects the parcel at the counter; the customer follows the rider live.
  • To a fellow pharmacyA missing product goes to the neighbouring pharmacy, like any other delivery.
  • Order within the network◔ Rolling outCross catalogue, payment by link before the run, rolled out with a first pharmacy group.
  • Tracking on the map, payer of your choiceCourier position live; the run is paid by the pharmacy or by the customer.

The pharmacy and its team, set once.

Members and roles, hours, equipment, figures and invoices: everything is managed here, on web and mobile.

See all modules
A pharmacist shows her screen to a colleague, behind the counter
  • Team, roles and opening hoursEach member added by email, user or administrator; opening hours and exceptional days.
  • Statistics, invoices, paymentSales and operations by period, exported invoices, the pharmacy’s payment account.
  • Integrations and hardwareActive channels, ticket printers, connection to the pharmacy management software, remote assistance.
  • The pharmacy’s website◐ ComingGenerated and updated from Nexum Pro, from a template or a description.

The pharmacy signs up and sets itself up.

A guided path takes the pharmacy from sign-up to the first call: contract, stock, team, switchboard.

See getting started
A Nexum Pro getting-started screen asking “Which software manages your stock?”, with the pharmacy management software offered as cards
  • Sign-up and contract onlineThe account is created, the pharmacy is found in the register, the contract is signed with no paperwork.
  • Stock connected from the assistant◔ Rolling outThe pharmacy management software is picked from a list and the connection is confirmed on screen.
  • Team invited, roles assigned◔ Rolling outThe owner sets up the team and decides what each member can do.
  • Tutorials at every stepEvery screen links to the tutorial that shows it; team training is still available.

Self-service path ◔ rolling out: today, sign-up goes through the Sign up page.

The pharmacy app

Nexum Pro, alsoon your phone.

The same account as on the web: orders, reservations and today's revenue, at the counter or in the back room. Free on iOS and Android.

Download on theApp StoreGet it onGoogle Play
Home screen of the Nexum Pro app: “Nothing waiting for you”, revenue hour by hour and the week's figures
Product sheet in the Nexum Pro app: price, stock, number of orders and orders-per-day curve

Frequently asked questions

What pharmacy owners ask before opening Nexum Pro for the first time.

What is managed from Nexum Pro?

All of Nexum. Orders from every channel, reservations, deliveries, the voice assistant and its messages, statistics and invoices, the team, opening hours, integrations and hardware; soon the pharmacy’s website. One login, on the web and on mobile, for one or several pharmacies.

Does Nexum Pro replace the pharmacy management software?

No. The pharmacy management software remains the pharmacy’s own: Nexum Pro links to it through a stock connector, installed once on the counter workstation, which synchronises the stock in the background. Nexum Pro handles what arrives away from the counter: orders, reservations, deliveries, messages, settings.

Can the whole team use it, with different rights?

Yes. The pharmacy owner adds each member by e-mail; they receive an activation code. Two roles exist: user, for counter work, and administrator, who manages users and has access to all settings. Voice assistant messages are assigned to a member, and the audit log keeps track of changes.

Which ticket printer is supported?

The Epson TM-J7200 and TM-J7700 thermal printers. The Nexum desktop app, on the counter's Windows workstation, detects them on its own on the pharmacy's network, then prints the order tickets: a browser alone cannot drive a printer. Printing is tested from the app before going live.

Where are the prescriptions that customers upload hosted?

In France, on HDS servers. An order with a prescription is flagged in the queue and waits for the pharmacist's approval before any preparation; the document can be viewed from the order.

How long does it take to get Nexum Pro up and running?

Two to three days as a rule. The account is opened by Nexum; the pharmacy owner completes the onboarding from the Nexum Pro home (pharmacy details, team, opening hours, payment account) and installs the desktop app on the counter workstation. A pharmacy that has its information to hand can be up and running in two days; allow longer if the group requires a specific integration or billing arrangement.

Is Nexum Pro included in the Nexum offers?

Yes, at no extra cost. Nexum Pro is the control centre shared by every Nexum solution: Nexum Pharma, the voice switchboard, delivery, WhatsApp. As soon as a pharmacy uses one of them, it receives everything in the same place — that is the whole point: one queue, one team, one invoice.

Get started

Nexum Pro,
seen in action.

The demonstration is done on the pharmacy’s own cases: its channels, its pharmacy management software, its counter. A member of the Nexum team shows the platform, on the web and on mobile.

Get a demoSeveral pharmacies? The group offer

No commitment · the account is opened by the Nexum team