Pharmacy software: an ecosystem of digital solutions.
Pharmacy software is no longer just the management software. Around it, Nexum brings together the pharmacy's digital solutions: AI voice assistant, Nexum Health AI, the pharmacy's website and app, the Nexum Pro cockpit. All of them read the same data, that of the real stock. The patient gets clear, reliable information; the team sees exactly the same thing, in the same place.
1. Management software, digital solutions: the difference
The pharmacy management software handles stock, invoicing and dispensing. It is the foundation, and the pharmacy keeps it. Digital solutions answer a different question: how does the patient reach the pharmacy, and what is the reply?
Phone, chat, WhatsApp, website, app: each channel set up on its own gives a different, often approximate answer. An ecosystem of pharmacy solutions links them to the same stock and the same work queue. One source, one answer, whatever the channel.
2. The building blocks of the Nexum ecosystem
Each building block can be chosen alone or added to the others. The status of each is written as it stands today.
- 1.AI voice assistant · ● AvailableIt picks up every call, understands the request, answers on availability and opening hours, takes the reservation and transfers to the team whatever requires a pharmacist.The voice assistant →
- 2.Nexum Health AIThe artificial intelligence layer of the ecosystem: patient assistant (● Available), prescription reading (● Available), team agents in Nexum Pro, including the internal Assistant (◔ Rolling out). It provides a service, never medical advice.Nexum Health AI →
- 3.Patient chatbot · ● AvailableOn the website and in the app: availability from the real stock, reservation, click & collect, opening hours and on-call rota. Any health question is passed on to the team.The chatbot →
- 4.WhatsApp agent · ● AvailableThe same assistant, on the pharmacy's WhatsApp number. The team takes over the conversation from Nexum Pro (◔ Rolling out).WhatsApp AI →
- 5.Nexum Pharma · ● AvailableThe website and app in the pharmacy's name: full listing, reservation, click & collect, prescription upload, chat. Appointment booking is ◔ Rolling out.Nexum Pharma →
- 6.Nexum Pro · ● AvailableThe cockpit for all of Nexum: orders, reservations, messages, statistics and settings, in a single queue, at the counter or on mobile.Nexum Pro →
- 7.Stock connection · ● AvailableThe stock of the management software, read and made available to every building block: this is what makes each answer accurate.Stock connection →
3. Connected to the management software, without replacing it
Nexum does not replace the management software: it is used alongside it. Stock is read from that software, and reservations and orders arrive in Nexum Pro. The pharmacy changes neither tools nor habits at the counter.
The available connectors cover LGPI, Pharmaland, Winpharma, SmartRx, Cristal and LEO. Reading is in real time on LGPI and Pharmaland; the others are synchronised periodically. Access works with a mandate signed by the pharmacy owner and the Nexum agent installed on one of the pharmacy's workstations.
4. Reliable information, end to end
This is the common thread of the ecosystem: each pharmacy gives its patients the clearest and most reliable information possible, and sees it itself.
- The real stock: a product shown as available is available in the management software, not "in principle".
- Availability: in case of a stockout, an equivalent is offered rather than assumed.
- Opening hours and on-call rota: one single listing, used by the phone, the chat and the app.
- Appointments: the patient picks a slot from the pharmacy's listing (◔ Rolling out).
What the patient sees, the team sees too in Nexum Pro: the same reservations, the same messages, the same statistics. There are not two versions of the pharmacy.
5. For which pharmacy?
The independent pharmacy gets a team relieved of the phone and of repetitive requests, without changing software. More than 400 pharmacies are equipped (Nexum count, September 2026).
The pharmacy group gets one common foundation for every pharmacy in its network, with a quote-based plan.
Independent pharmacy →Pharmacy group →
6. How to get started
- 1.A demonstrationA member of the Nexum team shows the building blocks on the pharmacy's own call and visit reasons.
- 2.Choosing the building blocksOne solution alone, or several: the plans are detailed on the pricing page, with no commitment.
- 3.Connecting to the management softwareThe pharmacy owner signs the access mandate; the Nexum agent is installed on one workstation. No local server is needed.
- 4.Going liveThe line, the pharmacy's listing and Nexum Pro are set up remotely. The team finds everything in the cockpit from day one.
7. Frequently asked questions
Does Nexum replace the pharmacy's management software?
No. Nexum is used alongside the management software: it reads the stock from that software and brings reservations and orders into Nexum Pro. The pharmacy keeps its software, its habits and its data.
Which management software is connected?
LGPI, Pharmaland, Winpharma, SmartRx, Cristal and LEO are connected. Stock is read in real time on LGPI and Pharmaland; the others are synchronised periodically. For any other software, the Nexum team looks into the request.
Do you have to take all the building blocks?
No. Each solution can be chosen alone: a voice assistant, a pharmacy website or the cockpit. Blocks added later read the same data and join the same queue in Nexum Pro.
What is Nexum Health AI?
It is the name of Nexum's artificial intelligence: the patient assistant, the reading agent, the WhatsApp agent and the team agents. No medical advice: any health question is passed on to the pharmacy team.
Where is the data hosted?
Health data is hosted in France on HDS servers, encrypted at rest, in compliance with GDPR. No health document passes through a third-party service.
Is Nexum an online pharmacy?
No. Nexum is a software publisher for pharmacies. The Nexum Pharma website and app carry the name of each pharmacy: it is the pharmacy that welcomes its patients, prepares, dispenses and decides.
To see what the ecosystem changes in a pharmacy, on its own data: a demonstration led by the Nexum team.