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What is shipped, dated, every month

The product’s changelog. Every entry carries its status, and never a synonym: Available, Coming soon, Rolling out, On request, Under review.

12 Sept. 2026

What's new: September 2026

ObservatoryInter-pharmacy orders

Pharmacy directory: 19,943 pharmacies open in France

● Available

The directory draws on the ANS FINESS feed of 1 August 2026: 19,943 pharmacies open, 8,379 pharmacy websites catalogued in 16 countries, 763 pharmacies whose website is linked by evidence. A null value means "nobody has looked", never "no".

Inter-pharmacy orders: end-to-end traceability

◔ Rolling out

Order from a fellow pharmacy when out of stock, with tracked follow-up from request to receipt. Delivered to a first pharmacy group; the exact scope is being defined.

May 2026

What's new: May 2026

Standard vocal

Paid booking: the full journey, from voice message to payment

● Available

The customer books a product over the phone, pays the booking fee online, and the pharmacy sees the booking on its dashboard. The product is paid for at the pharmacy, on collection.

Messages left with the voice assistant: transcribed and sent by e-mail

● Available

A single sending service for every message: the text of the voice message reaches the team by e-mail, and customer requests are notified on WhatsApp.

March 2026

What's new: March 2026

Standard vocalAward

PharmagoraPlus 2026 Innovation Award

The intelligent voice assistant receives the Innovation Award of the e-health village. The jury: "a direct organisational impact: fewer task interruptions, a lighter mental load for teams and a better quality of service for patients."

Prescription upload from the booking page

● Available

The customer attaches their prescription in the secure area, hosted on an HDS server — no more prescriptions sent by e-mail or personal messaging.

January 2026

What's new: January 2026

Nexum ProStandard vocal

WhatsApp notifications on the official WhatsApp Business API

● Available

Customer requests arrive via WhatsApp in the same thread as the telephone and the app: the team works on a single screen, not seven.

Five-option voice menu

● Available

Product availability (voice search), delivery order, leave a message, commercial message, opening hours.

Roadmap

What is not yet delivered

Internal pharmacy assistant

◐ Coming soon

Under construction. No date announced until the product can be delivered.

Assisted medicine search

○ Under study

On the roadmap of the R&D programme, not yet built.

Stock and discrepancy analysis

○ Under study

Gaps between the shelf and the management software, shortages, incomplete records, inconsistent prices: spotted and proposed for correction in Nexum Pro. Nothing would be changed without the owner. No date announced.

Products to promote

○ Under study

Sales, seasonality, dormant stock: suggestions for promotion on Nexum Pharma and on delivery platforms, drawn from the stock connection. No date announced.

Let’s see what Nexum would change in the pharmacy

A demonstration led by a pharmacist from the Nexum team, on the pharmacy’s own call and order flows.