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How much can Nexum bring the pharmacy each year?

Sales recovered on the phone, time given back to the team and new sales delivered. Adjust the sliders with the pharmacy's figures to get an immediate estimate.

The pharmacy’s profile

Top third of the network: up-to-date catalogue, engaged team. Pre-fills the deliveries.

The pharmacy’s phone switchboard

80
20 %

Unanswered rings, customers who hang up while on hold.

30 %

The customer orders elsewhere or does not come back.

32 €
2h

Cumulative hours, whole team.

300

The pharmacy’s delivery

10

Pre-filled with the median of the chosen profile — adjust as needed.

43 €

Observed across the Nexum network, Jan. 2024 – June 2026: about €44, well above the counter average.

Sales recovered on calls

€46,080 / year

80 calls × 20% × 30% × €32 × 300 days

Time given back to the team (in euros)

€10,800 / year

Basis: × 2 h × 300 days

New sales thanks to delivery

€5,160 / year

Achieved by equipped pharmacies with this profile, while the others leave it to the competition.

What Nexum can bring the pharmacy each year

€62,040 / year

Indicative estimate, with the default values opposite.

Redo this calculation with our team

Indicative estimate. Delivery benchmarks: real data from the Nexum network, Jan. 2024 – June 2026, pharmacies active for at least six months, medians by tercile. Results vary by pharmacy, area and team involvement.

How it is calculated

Three items, three simple formulas, and dated benchmarks rather than a promise.

  1. 01

    The sales recovered on the phone

    Calls received × share missed × share that would have led to a sale × average basket × opening days. Each term is the pharmacy's own; none is imposed.

  2. 02

    Team time on the phone

    Hours accumulated per day × fully loaded hourly cost × opening days. The default hourly cost is indicative — €18 an hour, including charges; replace it with your own.

  3. 03

    The new sales delivered

    Deliveries per month × delivered basket × 12. The three profiles come from real data from the Nexum network, Jan. 2024 – June 2026: median 3 deliveries per month, top third 10, large and on-call pharmacies up to 90.

Get started

Redo this calculation with the pharmacy's real data.

A pharmacist from the team goes through the figures with the pharmacy owner and says frankly whether Nexum has a place in the pharmacy, or not yet.

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